Last updated: [March 11, 2026]
Luna Jewelers (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or contact us about our products and services.
1. Information We Collect
We may collect the following types of information:
Personal information you provide
Name, email address, phone number, billing and shipping addresses, and any information you submit through contact forms, appointment requests, or repair inquiries.
Order and payment information
Details about the products and services you purchase. Payment information is processed by our trusted payment processors. We do not store full credit card numbers on our servers.
Device and usage information
IP address, browser type, pages viewed, time spent on our site, and other analytics data that help us understand how visitors use our website.
In-store information
Information you provide when you visit our Fort Lauderdale location, such as contact details for estimates, repairs, or custom work.
2. How We Use Your Information
We use your information to:
Process and fulfill orders and repairs
Respond to questions, estimate requests, and customer service needs
Send transactional emails such as order confirmations and status updates
Improve our website, services, and in-store experience through analytics
Send marketing communications if you choose to receive them, with the option to opt out at any time
Help prevent fraud, protect our business, and comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Remember your preferences and improve your browsing experience
Understand how visitors use our site so we can make it easier to use
Support basic website functions and security
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some parts of the site may not function properly if cookies are disabled.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
Service providers that help us operate our website, process payments, ship orders, provide analytics, or send emails
Professional partners such as repair or logistics partners when needed to complete work you have approved
Law enforcement or authorities if required by law or to protect our rights, customers, or property
These third parties are only given the information needed to perform their services and are expected to protect your data.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While no system can be guaranteed completely secure, we work to protect your data and review our practices regularly.
6. Your Choices
You have the right to:
Update or correct your contact details
Opt out of marketing emails by using the “unsubscribe” link or contacting us directly
Request that we delete certain personal information, subject to legal and business requirements
If you have questions about reviewing or updating your information, please contact us using the details below.
7. Children’s Privacy
Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it.
8. Links to Other Websites
Our website may contain links to other sites. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any site you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Luna Jewelers
1569 S Federal Hwy
Fort Lauderdale, FL 33316
Email: lunajewelers2025@gmail.com
Phone: (954) 982-2532