What Our Rolex Service Covers

A full evaluation begins with external inspection, timekeeping tests, and amplitude readings to determine whether your watch needs regulation, cleaning, or a complete overhaul. If an overhaul is appropriate, the movement is disassembled, ultrasonically cleaned, examined under magnification, reassembled with fresh lubricants in all specified points, and then regulated across multiple positions. Case and bracelet are inspected for wear; gaskets are replaced, crown and tube are checked, and water-resistance is pressure-tested to model-appropriate specs. If you request refinishing, we can carefully restore edges and brushing while preserving the watch’s original geometry; if you prefer to keep original patina, we’ll limit work to functional service only.

Common Issues We Resolve

If your Rolex runs fast or slow, loses power overnight, or stops intermittently, dried lubrication or magnetization may be the cause; a proper service and demagnetization typically restores accuracy. Moisture under the crystal, fogging after a swim, or corrosion on hands indicates gasket failure or an open crown; we replace seals and perform pressure tests before returning the watch to you. Crown or stem resistance, gritty winding, or a slipping date mechanism point to wear that should be addressed before additional parts are damaged. For bracelets, stretched links, worn pins, and loose clasps can be corrected to improve security on the wrist. Crystal scratches or chips can be remedied with replacement that preserves clarity and water-resistance.

Our Process, Step by Step

You’ll receive a check-in evaluation and a written estimate before any work begins. After approval, we record pre-service timing and power-reserve data and photograph the watch for documentation. The movement is serviced, lubricated, and regulated; worn movement components are replaced as needed. Gaskets, crown, and tube are assessed and renewed when required to restore water-resistance. We then perform static and dynamic pressure tests, multi-position timing checks, and a multi-day observation to confirm stable accuracy and power reserve. When optional refinishing is requested, we restore brushed and polished surfaces with attention to original lines, then reassemble and test again. At pickup, you’ll receive post-service timing results and care recommendations.

Parts, Water-Resistance, and Testing

Seals are the first line of defense. We replace case-back, crown, and crystal gaskets and verify crown function to ensure the watch is closed properly. Each serviced Rolex undergoes pressure testing appropriate to the model’s rating; dive watches receive additional checks to confirm gasket seating after reassembly. Where compatible, we fit high-quality components and parts to maintain performance and longevity. Our focus is reliability first: accurate timekeeping, secure sealing, and a bracelet that feels tight, confident, and comfortable.

Turnaround, Warranty, and Pricing Transparency

Most diagnostics are completed promptly; standard services vary based on condition, parts availability, and testing time. You’ll know the estimated turnaround before we start, and we’ll contact you if any hidden wear is discovered during disassembly. Service is backed by a workmanship warranty, and we’re happy to provide post-service accuracy checks to ensure your Rolex continues to perform as intended.

Care Tips Between Services

Keep the crown fully screwed down whenever the watch is on your wrist. Rinse with fresh water after ocean or pool exposure and dry with a soft cloth. Avoid extreme heat, strong magnetic fields, and heavy impacts that can affect the escapement or seals. If the watch begins to gain or lose noticeably, or if you see fogging inside the crystal, stop wearing it and bring it in for inspection. For bracelet comfort and longevity, occasional gentle cleaning removes sweat and grit that accelerate pin and clasp wear.

Visit Us in Fort Lauderdale

Luna Jewelers is located at 1569 S Federal Hwy, Fort Lauderdale, FL 33316. We’re open Monday through Friday, 10 am–6 pm. Call (954) 982-2532 or email lunajewelers2025@gmail.com to schedule your Rolex evaluation or to request a written estimate. If you prefer to keep original patina, request function-only service; if you want a showroom look, ask about our careful refinish. Either way, your Rolex receives meticulous attention from check-in to final timing and pressure tests—so you can wear it with confidence every day.